Question 1

How do I create an account?

Accepted Answer

Click "Sign Up Free" in the header, enter your email and password, and verify your email address. No credit card required to get started with the free plan.

Question 2

How do I connect my wallet?

Accepted Answer

Go to Dashboard > Wallets > Add Wallet. Enter your public wallet address for Ethereum, Solana, or other supported chains. We never ask for private keys or seed phrases.

Question 3

Which blockchains are supported?

Accepted Answer

We support 50+ chains including Ethereum, Solana, Polygon, Arbitrum, Optimism, Base, Avalanche, BNB Chain, and more. Full list available in documentation.

Question 4

Is my data secure?

Accepted Answer

Yes. We use bank-level encryption (AES-256), never store private keys, and only read public blockchain data. Your portfolio data is encrypted at rest and in transit.

Question 5

How many countries are covered?

Accepted Answer

We cover all 199 countries with verified crypto tax rates sourced from PwC, OECD, KPMG, Tax Foundation, government APIs, and our AI tax scraper.

Question 6

How often is tax data updated?

Accepted Answer

Tax data is updated quarterly and whenever major regulatory changes occur. We monitor 199 countries continuously for policy updates.

Question 7

What is AI Country Scoring?

Accepted Answer

Our AI scores each country 0-100 on two dimensions: Crypto Score (tax rates, regulations) and Nomad Score (cost of living, visa access, QoL). Overall score is 60% crypto + 40% nomad.

Question 8

Can I compare multiple countries?

Accepted Answer

Yes! Use the Multi-Country Compare feature to compare 2-5 countries side-by-side. See tax rates, AI scores, visa requirements, and cost of living all in one view.

Question 9

What is a DeFi audit?

Accepted Answer

A DeFi audit scans your wallet address across 50+ blockchains and automatically detects all DeFi transactions (swaps, LP, staking, lending). No manual CSV uploads needed.

Question 10

Does it support Solana DeFi?

Accepted Answer

Yes! We support Solana DeFi protocols including Jupiter, Raydium, Orca, Marinade, and more. This is unique among crypto tax platforms.

Question 11

How long does an audit take?

Accepted Answer

Most audits complete in 2-5 minutes depending on transaction volume. You'll see results in real-time as transactions are processed.

Question 12

Can I export audit results?

Accepted Answer

Yes. Export to CSV or PDF with complete transaction details, cost basis calculations, and tax implications. Compatible with TurboTax and accountant software.

Question 13

What is tax loss harvesting?

Accepted Answer

Selling crypto assets at a loss to offset capital gains and reduce your tax bill. Our AI identifies opportunities automatically and shows potential savings.

Question 14

What are FIFO, LIFO, and HIFO?

Accepted Answer

Cost basis methods: FIFO (First In First Out), LIFO (Last In First Out), HIFO (Highest In First Out). Choose the method that minimizes your taxes. We calculate all three.

Question 15

What is the wash sale rule?

Accepted Answer

IRS rule: if you sell crypto at a loss and buy it back within 30 days, the loss may be disallowed. Our system tracks this automatically and alerts you.

Question 16

Can I export Form 8949?

Accepted Answer

Yes. One-click Form 8949 generation with complete transaction details. Export as CSV or PDF for direct IRS filing or import to tax software.

Question 17

Can I manage multiple clients?

Accepted Answer

Yes. Professional plans include client management features. Add clients, track their portfolios, and generate reports all from one dashboard.

Question 18

Is there an API for integration?

Accepted Answer

Yes. REST API with authentication, rate limits (1000 req/hour), and webhook support. Full documentation available at /docs.

Question 19

What reports can I generate?

Accepted Answer

Form 8949, capital gains/losses, transaction history, cost basis reports, wash sale reports, and custom CSV/PDF exports for clients.

Question 20

Do you offer enterprise solutions?

Accepted Answer

Yes! Contact our sales team at support@cryptonomadhub.io for custom enterprise pricing, dedicated support, and integration options.

Question 21

How much does it cost?

Accepted Answer

We offer a free plan with 5 simulations per month (no credit card required). Paid plans start at $15/month for individuals. Professional and enterprise plans available for accountants.

Question 22

Can I cancel anytime?

Accepted Answer

Yes. Cancel anytime from your account settings. No cancellation fees. You'll retain access until the end of your billing period.

Question 23

What payment methods do you accept?

Accepted Answer

Credit card, debit card, and crypto payments (USDC, USDT). All payments are processed securely through Paddle.

Question 24

Is there a refund policy?

Accepted Answer

Yes. 30-day money-back guarantee if you're not satisfied. Contact support@cryptonomadhub.io for refunds.

How Can We
Help You Today?

Email Support

Documentation

Frequently Asked Questions

Getting Started

Country Tax Database

DeFi Audit

Tax Optimization

For Accountants

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